Car Rental Agreement And Terms In Uganda

These Are Our Car Hire Terms And Conditions

AGREEMENT FOR CAR HIRE BETWEEN HIRER AND OPERATOR

This document is crafted as an important agreement between the hirer and the Operator. You must sign before leaving with your rental car, which is enforceable according to Ugandan Laws.

1. VEHICLE DESCRIPTION AND TERM OF HIRE

(a), The Operator will rent and the hirer will take, the vehicle, details of which are set out in this contract (“Vehicle”) for the term of hire as described in this Rental agreement.

1. I/we…………………………………………………..am/are hiring Vehicle Registration No…………………for Self-drive with Operator, Hired for a period of……………. ………From (Time)…….………… Date……………..…Date of Return of Vehicle………………………..
2. PAYMENTS BY HIRER

1. The Hirer shall pay the Operator for the hire of the Vehicle the sum or sums agreed upon as per your Booking confirmation. Payments can be made in Uganda Shillings: ………… or USD ………….. Or Euros ……………….. at per the standard exchange rate.
2. Payments for the rental are always made in cash upon arrival or by bank transfer to our USD account in Kampala, Uganda, or Visa credit card 7 days before the start of the rental with the extra bank Surcharge (3.5%).
3. In addition to the payment identified in section (2) (a) above, the Hirer acknowledges that she/he will be liable at the end of the hire period to pay the Operator any applicable additional charges that may arise in the time of the rental, these may include charges for extra days used, late return contrary to the time agreed with operator’s agent, damage to or repair of the Vehicle (subject to the other terms of this Agreement) like traffic fines, car parking fees, toll charges and border crossing exit confirmation fines.
4. The hirer of the vehicle will meet the fuel/oil expense during the period of hire.
5. USE OF THE VEHICLE

The Hirer must not:-

1. use or allow the Vehicle to be used for the transport of passengers for hire or reward unless the Vehicle is hired with the Operator’s knowledge for use in a passenger service licensed and should not exceed the carrying capacity of the car as per the insurance Licence or the number specified on the contract.
2. sublet or hire the Vehicle to any other person or allow the Vehicle to be used outside his/her authority thus those not party to the contract;
3. Operate the Vehicle or allow it to be used in events that constitute an offense against any law in Uganda & other East African Community countries (Rwanda, Kenya & Tanzania).
4. operate the Vehicle or allow it to be operated in any race, speed test, rally, or competition.
5. Operate the Vehicle or allow it to be operated in breach of the agreement.
6. Drive the Vehicle on any roads contrary to sections 7, 8, and 9 of the Agreement.
7. No replacement or substitute of any parts or accessories of the vehicle without the knowledge and approval of the operator.
8. To propel or tow any vehicle on trial without the consent of the operator.
9. HIRER’S OBLIGATIONS

The Hirer must guarantee that:

1. All reasonable care should be taken when driving and parking the vehicle whereby if the damage occurs then it’s the responsibility of the hirer to pay not the operator.
2. the water in the vehicle’s radiator and battery is maintained at the proper level.
3. the oil in the vehicle is maintained at the proper level;
4. the tires are kept at their proper pressure
5. the vehicle is locked and secure at all times when it is not in use.
6. no part of the engine, transmission, braking, or suspension systems is interrupted with, and
7. Should a warning light be illuminated, or the Hirer believes the vehicle requires mechanical attention, they stop driving and advise the Operator immediately.
8. OPERATOR’S OBLIGATIONS

 The Operator will supply the Vehicle in a safe and road-worthy condition, displaying valid third-party insurance.

1. MECHANICAL REPAIRS AND ACCIDENTS

1. If the vehicle is involved in an accident, is damaged, breaks down, or requires repair regardless of cause, the Hirer shall notify the Operator of the full circumstances immediately.
2. The hirer shall not arrange or undertake any repairs or leave the scene of the accident before police inspection or without the Operator’s authority.
3. If the vehicle requires repair attention, the operator shall arrange repairs to the vehicle within a reasonable time frame depending on the location of the breakdown. If the breakdown was a result of the breach of Section 4, the hirer will be required to pay the repair costs.
4. In case of a mechanical breakdown, we provide a replacement car within 24 Hours in Uganda and 72 Hours across the border, the operator is responsible for the replacement car fuel as the hirer is responsible for the fuel of the broken down car to return to Kampala Uganda (Operator’s address)
5. INSURANCE

The Operator’s rental fleet is insured under a policy of motor vehicle insurance (“Policy”) from a person or company licensed to carry on insurance business in Uganda as per the Uganda Insurance Act.

The operator’s Insurance Policy Caters for only the Vehicles, head-on Collusion, and theft of the Vehicle and doesn’t provide Personal Life Insurance. This Insurance does not cover any damage caused by negligence such as driving under the influence of alcohol, wheels/trims, cigarette burns (Our vehicles are all non-smoking), intentional damages, reckless driving (e.g. driving through rivers and other impassable areas, rally driving) and the engine knocking etc.

1. Immediately notify the police if another party‘s guilt is to be ascertained or if any person is injured
2. Therefore clients are allowed to make a Police Statement when he or she get into an accident because it is the basis for the Police Report to claim Insurance coverage.
3. The Excess Insurance charged by the operator will vary depending on the car type: Toyota Rav4 is USD 300 and Land cruiser Prado TZ & TX 500 USD, Luxury jeeps: LX 7.0 Series, V8, GX, TXL land cruisers Excess insurance is US$ 2000.
4. The hirer will comply with the terms and conditions of the insurance policy and pay the owner any excess in the event of the claim
5. Rooftop Tents and camping gear are not part of the insurance in case of any damage, the client shall pay the costs of replacing the tent at the original cost as per the Quotation from Manufacturing Tentco at US$1000.

IMPORTANT: The Operator is not providing insurance services to the Hirer. The Operator manages the insurance provided under the Policy (Avenue Insurance Brokers on behalf of the insurance company). The Operator reserves the right to decide whether or not to claim under the Policy. In the event of damage to the Vehicle, the Hirer agrees to immediately contact, and solely deal with the Operator.

1. THE HIRER WILL NOT BE COVERED UNDER THE POLICY (and therefore is personally responsible for all damage) if –
   Note: Areas where the client is 100% responsible for damages to the car:

1. Driving more than the speed limit calls for a fine of 80 US$ as per Section 120 of the Uganda Traffic Act, Keeping the 80 km/hr. on highway and 50km/hr. in towns.
2. Single-vehicle accidents or rollovers will call in a fine of USD 1000 plus the Excess in section 7 of the Agreement.
3. Damage to the vehicle caused by careless, reckless driving or engine Knocking (e.g. passing through deep water, driving through impassable places such as rivers) calls a fine of US$ 1000 for Rav4 and Toyota Land cruiser US$ 1500.)
4. Damage to the vehicle is caused by lack of proper care as clause 4
5. Driving on restricted roads/areas like off-tracking in Uganda National Park
6. During weather conditions like the rainy season, the client has to take care when driving in muddy areas and avoid passing in deep water.
7. Underbody coverage and damage to the underbody of the vehicle are considered a result of careless driving.
8. Cross-Border Insurance: Our vehicles are insured for use in Uganda only. The hirer shall not attempt to take the vehicle across the border without prior consent from the operator and the hirer must buy COMESA insurance which is processed by the operator at US$40 for 20 Days or less days.
9. Clients going across borders must provide evidence of an exit confirmation from the foreign country visited and failure to do so will be subject to a surcharge of US$ 200 to drive the car back to that country to exit.
10. Use of fuel from restricted petrol stations. The Client is supposed to take fuel from only known Petrol Stations i.e. Total Gas Station and Shell Petrol Stations
11. DRIVING TIME & ADVICE.

1. The vehicle has to stop operation at 7:00 pm and should start at 6:00 am (East Africa Standard Time) anything that happens beyond the mentioned time the hirer will pay for all the damages to the car on top of a fine of US$1200, unless approved by the operator.
2. The Driver/Guide will stop driving at 7:00 pm and night game drives are subject to extra pay of US$25 with extra payment to UWA according to UWA Tariffs.
3. The speed limit in Uganda National Parks is 40 km/h and don’t go off track. Any client who is off track in the national park is responsible for paying the 150 USD to the Uganda Wildlife Authority.
4. Animals in the National Park have 100 % the Right of way and clients are to be 100 meters away from the Fierce Animals like Elephants and the operator will not be liable for damages to the car.
5. Fuel & Gasoline

Vehicles are normally supplied on a “¼ to ¼ “basis. No credit will be given for unused fuel at the end of the rental.

1. RETURN VEHICLES

At the start of the rental, the Hirer shall mention the last destination where the car shall be picked from by the operator. Deliver the vehicle to the place of business of the Operator or obtain the Operator’s approval to the continuance of the hire (in which case the Hirer must pay additional hire charges for the extended term of hire).

1. Breach of the Contract

1. Any addition and alterations to these terms and conditions shall be Null and void unless agreed upon in writing by both parties and signed by the operator.
2. In case of an accident, the client will be subject to a driver for the entire remaining trip period at an extra fee of US$35 in Uganda and US$50 in foreign countries per day.

Note: If you return the car before the end of your rental period no money is refunded. Therefore if you are not sure of your days to use the car pay at your estimation and when you want to use the extra day communicate to our reservation team at least 3 days before the known end date and you can make payment at the end but at the same rate.

(T) The operator requires you to notify your final destinations on arrival.